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*45 Day Return & Price Match Policy:
45 Day Return —A wireless/cell phone case or cover product that states on its product page: "This item is covered by Newegg.com's Wireless/Cell Phone Case and Cover Return Policy" (or similar wording) must be returned (with all accessories and packaging) to Newegg within 45 days of the invoice date in order for this policy to apply. "Return" constitues receipt of the product (and all accessories and original retail packaging) by Newegg and not the mere issuance of an RMA. The following conditions are not acceptable for return, and will result in the merchandise you have returned to Newegg being sent back to you:
- any case or cover that is found to have been damaged due to physical abuse or misuse
- missing original retail packaging or accessories
45 Day Price Match-
If you buy a cell phone case or cell phone cover on www.newegg.com and then find a lower advertised price on that same item (identical brand and model number) within forty-five (45) days after the date of your purchase, Newegg will match that price subject to the terms below and unless otherwise noted in the product description page. Offer applies only to the advertised online price of identical items offered for sale by major retailers (each a “Competitor”)1. Auction site prices are not eligible for this offer. Online “marketplace” prices are also not eligible for this offer, unless the “marketplace” seller is one of the below-listed major retailers. For purposes of comparing prices, the price (“Price”) is the total advertised price of the item including shipping costs, but Price shall not include discounts from a “Loyalty” or “Membership” program, and Price shall not include shipping discounts from a membership program such as Amazon Prime. In addition, the Price of a Newegg item shall not include sales tax, if any. Competitor’s Price must be advertised after you bought your item but no later than forty-five days after the date of purchase stated on your Newegg invoice.
Exclusions: The Price Match Guarantee does not apply to:
Items not displaying the Price Match Guarantee symbol/icon at the time of your purchase.
Items you purchased on Newegg-affiliated websites other than www.newegg.com.
A Competitor’s item offered (a) for free or with rebate or coupon or promotional gift card/promotional credit, (b) as part of a bundled offer or financing offer, (c) as a clearance/closeout sale, or (d) for sale for less than 6 hours in a day.
A Competitor’s item which is out of stock/not available for immediate shipment or which is offered in limited quantities.
A Competitor’s item that is advertised below Newegg’s actual cost.
A Competitor’s item which is offered as open box or refurbished.
Add-on services such as extended warranty or installation.
Any item offered by Newegg or a Competitor which is subject to MAP pricing.
A Competitor’s advertised Price which is the result of a typographical error
Items that are listed as out of stock on www.newegg.com.
Limitations: Only one price match per customer; only one price match per item.
How to Claim: To request price matching under the Price Match Guarantee, email us or call our Customer Service and be ready to provide the following information: Item name, name of Competitor, Price of Item on Competitor’s website, URL (link) of Competitor’s webpage displaying the Price of the item.
1Major retailers include: academy.com, amazon.com, att.com, basspro.com, bestbuy.com, cabelas.com, caci.com, cdw.com, cdwg.com, coveroo.com, dellcomgroup.com, discountcell.com, exectechdirect.com, fedstore.com, gamestop.com, gandermountain.com, insight.com, ironbow.com, macmall.com, officemax.com, pcconnection.com, pcmall.com, radioshack.com, rei.com, samsclub.com, shi.com, sprint.com, staples.com, target.com, tekserve.com, tigerdirect.com, verizonwireless.com, walmart.com, wirefly.com, wwt.com, zones.com
Newegg reserves the right to modify or discontinue the Price Match Guarantee at any time without notice but will honor any eligible price matching request for an item purchased from Newegg prior to the date the guarantee is discontinued or forty-five days after the purchase date listed on your Newegg invoice, whichever is later.