Our Story
Newegg, the world's largest privately-held online retailer, is the best kept secret in e-commerce. In 2006, Newegg generated approximately $1.5 billion in revenue, without any corporate acquisitions. The company is a pioneering representative of e-commerce 2.0, the second generation of Internet retailers focused less on hype and more on results. Based near Los Angeles, California, Newegg has only been in business 6 years. Newegg has over 6 million registered users who are among the most loyal in the industry, consistently earning Newegg top awards with various third party customer service rating organizations like ResellerRatings.com. Actually, Newegg has the highest service rating among like companies ranking us at 9.89 out of ten (ResellerRatings.com)*
* 29,262 lifetime reviews putting us in the top ten stores out of over 11,000 stores, as of March 2007.
Impressive growth aside, Newegg also has strong roots and a history of success prior to its establishment making it one of the most stable .com enterprises. Founders Fred Chang and Ken Lam created Newegg initially as a subsidiary of ABS Computer Technologies, Inc., a computer systems integrator headquartered in California since 1991. The concept was simple: service the do-it-yourself customer. At the time ABS had to turn down numerous requests for upgrade components to their existing ABS PCs which indicated a strong demand and a whole new market for the company to explore. Those predictions were correct and Newegg not only survived but flourished through historically one the toughest periods for the Internet market - the .com crash in 2001. ABS Computers is now a subsidiary of Newegg.
Our site is currently among the 400 most visited sites on the web with 217 million page views per month and features over 80,000 products. 14 million unique visitors go to our American site every month with over 1.2 million subscribers.
In recent years Newegg has branched out from the traditional DIY market in to consumer electronics, accessories and entertainment (gaming, DVDs) and continues to grow in an effort to become a one-stop-shop for professional, enthusiast and amateur technology users alike. Our partner list features brands with companies such as Apple and Activision which share a like vision of excellence and customer satisfaction. Consequently our slogan: "Once you know, you Newegg."
Newegg became a member of the Better Business Bureau on January 9, 2001 in a commitment to uphold ethical business practices. We ranked AA as of March 6, 2007 as an indicator that we have stayed true to our word and conduct business decisions with no less than the highest degree of integrity.
Newegg sponsors a variety of technology and industry events such as computer gaming tournaments and online contests. Several community initiatives are underway including Newegg's charitable fund (donation in 2006 went to aid the hurricane Katrina relief efforts). Apart from a successful business we strive to also be a socially conscientious industry representative moving forward to a brighter future for our customers, partners and employees alike.
- To learn more about our other "divisions" ...
- ABS Computers: http://www.abs.com
- Chief Value: http://www.chiefvalue.com