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Answers to Frequently asked questions about the Microsoft Office Technology Guarantee Offer
     
       
       
       
Q. What is the Microsoft Office Preinstalled Technology Guarantee offer?
A. If you purchase a qualifying PC from a participating system builder with Microsoft Office 2003 preinstalled, you will be eligible for a low-cost Technology Guarantee upgrade allowing you to upgrade to a comparable 2007 Office suite when it is released. (See the chart later in this section for upgrade paths for specific editions.)  Your new PC must meet minimum system requirements for 2007 Office.
         
Q.

What are the system requirements for 2007 Office?
A. PC’s must run Microsoft Windows XP (SP2) or later and include the following:

- 500MHz or higher processor; (1GHz or faster for Microsoft Office Outlook 2007 with Business Contact Manager users).
- 256MB RAM or higher; (512MB of RAM required for Microsoft Office Outlook 2007 with Business Contact Manager users).
- 2GB of available hard disk space necessary for installation.

Check http://upgradeweb.moduslink.com/office for more information.
         
Q. When can I take advantage of the Office Technology Guarantee offer?
A. The offer is available for customers who have purchased Office 2003 on a new PC between October 26, 2006 and March 15, 2007.
         
Q. Why should I be interested in Microsoft 2007 Office?
A. 2007 Office provides an enhanced, intuitive design and improved features to help you get more out of the programs you use every day.  2007 Office makes it easier to manage your inbox, collaborate with the colleagues, analyze information, and market your business.  For more information, visit www.microsoft.com/office/preview.
         
Q. Will the upgrade from Office 2003 to 2007 Office cost me anything?
A. All users must pay a nominal cost, including shipping, handling, and fulfillment costs for upgrade media.
         
Q. Which version of 2007 Office will I receive when I upgrade?
A. The upgrade version depends on the edition of Office 2003 originally purchased (see chart).

UPGRADE PATHS FOR MICROSOFT OFFICE PREINSTALLED TECHNOLOGY GUARANTEE
 
User Buys
User Upgrades To
User Pays
(Estimated Retail Price)
Office Basic Edition 2003

Office Basic 2007

Nominal Cost, including Shipping & Handling

Office Small Business Edition 2003

Office Small Business 2007

Nominal Cost, including Shipping & Handling

Office Professional Edition 2003

Office Professional 2007

Nominal Cost, including Shipping & Handling

U.S. ONLY
Office Small Business Accounting 2006

Office Accounting Professional 2007

Nominal Cost, including Shipping & Handling

Office Small Business Management Edition 2006

Office Professional 2007 and Office Accounting Professional 2007

Nominal Cost, including Shipping & Handling

         
Q. How do I redeem my 2007 Office Upgrade?
A. If you have purchased a qualifying system builder product in North America, you will be asked to submit the upgrade redemption form and proof of purchase and you will pay a nominal cost, including shipping and handling charges for the upgrade media.  If you are a customer of a qualifying OEM or are a system builder customer outside North America, please go to http://upgradeweb.moduslink.com/office for details on how to receive your 2007 Office upgrade.  You will be asked to submit proof of purchase and you will pay a nominal cost, including shipping and handling charges for the upgrade media.
   
Q. By when must I redeem my 2007 Office upgrade redemption form?
A. You can redeem the offer until March 31, 2007.  You must complete the online ordering process and send your redemption information postmarked by this date.
   
Q. What languages will the 2007 Office Technology Guarantee upgrade be available in?
A.

The Office Technology Guarantee will be available in the following languages:

Brazilian Portuguese, Czech, Danish, Dutch, English, French, German, Italian, Polish, Russian, Simplified/Traditional Chinese, Spanish, Swedish

   
Q. Can I redeem an Office 2007 language upgrade version different from what I originally purchased?
A. No.  You must redeem the same language version as the originally purchased software.
   
   
 
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