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Terms & Conditions | FAQs

NEWEGG POINTS & REWARDS PROGRAM TERMS AND CONDITIONS

Newegg’s Points and Rewards Program (“EggPoints Program”) was hatched for you, our customers, to reward you for what you already do on our website: (1) shop for great deals, (2) actively participate in some of our promotional events (“EggPoints Promotional Rewards Events”), and/or (3) provide feedback as a loyal customer. If you decide to participate in this program, you will be subject to the following terms and conditions:


Eligibility
You are eligible to participate in the EggPoints Program so long as you have a registered account on either of these Newegg websites: Newegg.com or Newegg.ca. EggPoints cannot be cross-applied or combined between these two websites. Non-registered customers or “guest checkouts” are not eligible to participate.


Earning EggPoints
EggPoints are earned through your purchases of eligible items*, your participation in EggPoints Promotional Rewards Events, and/or offered to you as courtesy from time to time. If you make a purchase of certain eligible items, your EggPoints are earned and will be available for use thirty days (30) after the invoice date. When you earn your EggPoints through purchases, you earn one (1) point for each pre-tax dollar that you spend on an eligible item after instant rebate, promo code and/or other discount. EggPoints may not be earned on purchase amounts paid with previously earned EggPoints.


EggPoints Redemption
Once your EggPoints are available to use, you have 90 days to redeem them before they expire. When using or redeeming your EggPoints, one hundred (100) points are equivalent to one dollar ($1.00). EggPoints are applied after tax in the same way as when using a gift card. EggPoints can be redeemed to purchase any Newegg items and any other brands' e-gift cards, but cannot be used to purchase a Newegg e-gift card. When redeeming EggPoints, calculation will be made in the following order of priority: (1) first, any promo code and/or combo discount is deducted from the sale price;(2) EggPoints are then deducted; (3) any gift card payment is thereafter deducted; and (4) the remaining amount is charged to the credit/debit card. At this time, there is no restriction on the maximum EggPoints that can be redeemed per day.


EggPoints Expiration
EggPoints will expire ninety (90) days after the date they were first made available to use. If you do not redeem all your points within this time frame, you forfeit all such points. However, if you purchase any eligible item and/or participate in a Reward Event, then the expiration date for all your unused EggPoints will be extended for another ninety (90) days.


Payment Methods
We allow the use of credit cards, PayPal, BML, NPA, V.me and Google Wallet. However, we reserve the right to determine the kind of payment methods that qualify to earn EggPoints.


Refunds & Returns
Returns & refunds will be calculated in the following order of priority: (1) EggPoints are first credited to the account; (2) then, any gift card amount; and finally, (3) the remaining amount is credited to the credit/debit card. If you return an item that you purchased with EggPoints, those EggPoints will be posted back on your account, and the expiration date of all unused EggPoints will be extended for another ninety (90) days. If you return any eligible item, your earned EggPoints from the eligible item will be removed from your account.


Program Changes
Newegg reserves the right, in its sole and absolute discretion, to cancel, change, suspend or modify any aspect of the EggPoints Program Terms & Conditions without notification. Participation in the EggPoints Program is considered acceptance of these EggPoints Program Terms & Conditions and any modified terms included therein, as well as Newegg's Policies with regards to purchasing and using Newegg's products and services.


Program Termination
The EggPoints Program has no pre-determined termination date and may continue until such time as Newegg, at its sole discretion, decides to terminate all or any portion of the EggPoints Program with or without notice.


Release
By participating in the EggPoints Program, you release Newegg, its parent company, subsidiaries, affiliates, suppliers, advertising and promotions agencies and their respective directors, officers, employees, and agents from any and all liability for any loss, harm, damages, cost or expense, including, without limitation, property damage, personal injury and/or death, arising out of or in any way connected to the EggPoints Program.


*Eligible EggPoint items will be specifically identified on our website.
What are EggPoints?
EggPoints are a reward for our customers and can be used to save money on purchases made through the newegg.com website.
What can I use my EggPoints for?
You can treat your EggPoints the same as cash and apply them toward your purchase at checkout.
Why do I want EggPoints?
The more EggPoints you earn, the more money you'll save.
How do I earn EggPoints?
You can earn EggPoints by making qualifying purchases, writing reviews, or attending special events.
How are EggPoints calculated?
You will earn 1 EggPoint for every dollar you spend with qualifying purchase. Shipping fees, tax and any other fees associated with your order are not included in the total price when it comes to earning EggPoints. Furthermore, you could earn even more EggPoints with our special promotional offers.
How do I earn EggPoints by writing reviews?
If you write a review that gets approved and posted on the Newegg.com website, we will credit your account with a certain amount of EggPoints.
How do I redeem my EggPoints?
You can redeem your EggPoints at checkout and use them just like cash.
What happens to my EggPoints if I make a return?
The EggPoints you earned at checkout will be removed from your account if you decide to return your item.
Can I buy anything I want with my EggPoints?
You can buy almost anything you want on Newegg.com, excluding Newegg gift cards and certain promotional items.
When can I start using my EggPoints?
Once you earn your EggPoints with a qualifying purchase, you will be able to redeem them in 30 days. For EggPoints earned by writing review, you will be able to redeem them once the review gets approved.
When do my EggPoints expire?
Once your EggPoints are active, you have 90 days to use them before they expire. However, the expiration date of your EggPoints will be auto-extended for another 90 days if you make another qualifying purchase before they expire.
Can I trade my EggPoints for cash?
EggPoints have no monetary value and can only be applied toward purchases on the Newegg.com website.
How do I find out how many EggPoints I have?
You can keep track of your EggPoints by logging into your Newegg.com account and clicking the EggPoints link.
How will I know my EggPoints' expiration date?
You can access this information by clicking the EggPoints link on your Newegg.com account page.