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  • About Microsoft Office 2010
  • 1. Is there a Macintosh version of Microsoft Office 2010?
  • Office 2008 for Mac is the current version of Office for Mac users. Office for Mac 2008 launched in January 2008 and is the leading productivity suite available on the Mac platform, delivering a full and compatible Office suite for Mac users. While we haven’t announced a launch date for the next release of Office for Mac, we typically ship a new version every two to three years. Back to top


  • 2. Will Office 2010 products be available in 64-bit versions?
  • Yes, Office 2010 products are available in 64-bit versions; however, for the best productivity and user experience, Microsoft recommends 32-bit Office 2010 for both 32-bit and 64-bit operating systems. Office 64-bit is optimized for advanced data analysis scenarios that most users don’t require, and existing 32-bit add-ins are not supported on Office 64-bit. For more information about 64-bit installation and limitations go to www.office.com/office64setup. Back to top


  • 3. Will PCs preloaded with Office 2010 include both 32-bit and 64-bit?
  • Most OEMs will preload PCs with 32-bit Office 2010 only. If customers would like 64-bit Office 2010 they can download it from www.office.com/backup. Back to top


  • 4. Will the FPP have a 32 and 64-bit disc inside the box?
  • Yes. The Office 2010 FPP retail box will include a 32-bit version of Office and 64-bit version on one DVD. Back to top


  • Pricing and Licensing
  • 1. What is the Office 2010 pricing?
  • Estimated Retail Price for Office 2010:
    Traditional Disc
    Office Home and Student $149.99
    Office Home and Business $279.99
    Office Professional $499.99

    Product Key Card
    Office Home and Student $119.99
    Office Home and Business $199.99
    Office Professional $349.99 Back to top


  • 2. Is there an Office 2010 upgrade? Is there upgrade pricing?
  • No, there is no Office 2010 upgrade SKU or special upgrade pricing. Back to top


  • 3. If a customer purchases Office 2007 right before Office 2010 is available, will they get an upgrade to Office 2010 free?
  • Customers who purchase, install, and activate Office 2007 between March 5, 2010, and September 30, 2010, may be eligible to download Office 2010 free when it is available. For complete eligibility requirements and program information, please see www.office.com/techg Back to top


  • 4. After Tech Guarantee ends, is there any way for customers to upgrade from Office 2007 to Office 2010 without having to buy the full version?
  • No. Customers who purchase and activate a qualifying Office 2007 product between March 5, 2010 and September 30, 2010 can download Office 2010 for free. Customers must download their free Office 2010 upgrade by October 31, 2010. Office 2007 purchases after September 30, 2010 will not qualify for a free upgrade to Office 2010. Customers who purchase and activate a qualifying Office 2007 product during the Tech Guarantee eligibility dates and do not upgrade to Office 2010 by October 31, 2010 will not be eligible for a free upgrade. Back to top


  • 5. Can a customer install Office Home and Student 2010 on more than one device?
  • It depends if the customer purchase a Traditional Disc or Product Key Card. If a customer has purchased a Traditional Disc retail license of Office Home and Student 2010, the retail license terms allow a customer to install and use Office Home and Student 2010 on up to three PCs in a single household. If the customer purchased the Office Home and Student 2010 Product Key Card they can only install Home and Student on one PC or device. Back to top


  • 6. In the Office Home and Student Disc version, is there 1 Product Key for up to 3 PCs OR is there 3 Product Keys in the package for up to 3 PCs?
  • Each Office 2010 suite will provide one Product Key and the number of installs depends on the suite and licenses purchased. If a customer purchases an Office Product Key card for any suite they are allowed only one installation on one PC only. If the customer purchases Office Home and Student 2010 Traditional Disc it allows a customer to install Office on up to three PCs in a single household. Office Home and Business and Office Professional Traditional Discs allow one install on one PC and a second install on the same user’s portable device such as a laptop. Back to top


  • 7. Can a small business use Office Home and Student 2010?
  • No. Office Home and Student 2010 is licensed only for non-commercial use. Back to top


  • 8. Can a school or nonprofit use Office Home and Student?
  • No. The software is not licensed for any commercial, nonprofit, or revenue-generating business activities. Back to top


  • 9. Can a customer install Office Home and Business 2010 and Office Professional 2010 on more than one PC?
  • It depends if the customer purchase a Traditional Disc or Product Key Card. If a customer has purchased a Traditional Disc retail license of Office Home and Business 2010 or Professional 2010, the retail license terms allow a customer to install and use Office Home and Business 2010 or Office Professional 2010 on their primary PC and another device such as their laptop. This license is for their use exclusively. If the customer purchased an Office 2010 Product Key Card they can only install the suite on one PC or device. Back to top


  • 10. If a customer purchases and installs Office Home and Student and then wants to step-up to either Office Home and Business or Office Professional is there a special price?
  • Customers can step-up in product from Office Home and Student 2010 to Office Home and Business 2010 or from or Office Home and Business 2010 to Office Professional 2010, but there is no special pricing available today. Back to top


  • Product Key Card
  • 1. What is the Office 2010 Product Key Card?
  • The Microsoft Office 2010 Product Key Card is another way to purchase Office. It is designed to activate Office 2010 on one PC preloaded with Office 2010 suites. It includes 25-character Product Key but no disc. Back to top


  • 2. Our store does not have Office preloaded PCs yet – can customers still purchase the Office Product Key Card.
  • Yes. The Office 2010 Product Key Card is designed to activate Office 2010 on one PC preloaded with Office 2010 suites. Given the staggered availability of PCs preloaded with Office 2010, Microsoft is temporarily allowing customers who purchase the Office Product Key with a PC the ability to download the Office 2010 software if their PC is not preloaded with Office 2010. The download is available at www.office.com/productkeycard for a limited time. A valid 25-character Product Key is required to download and install the software. Back to top


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